单击此处编辑母版标题样式单击此处编辑母版文本样式第二级第三级第四级第五级Customer ServiceDefinationAt its most basic level Customer service is an organizations ability to supply their customers wants and needs.supplies a customers need f

共四大题1marketing definition and concepts () 书p4-5 sqa书 p15-18Question:1define the term marketing2explain the marketing conceptpare and contrast marketing concept with product concept要点:Definitio