相关文档

• RM-FO-TEL-019_Guest_Locator_客人方位信息.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Telmunication P&PProcedure: Guest Locator 客人方位信息Division

• RM-FO-TEL-005_Finding_guests_in_the_system_查询客人信息.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Telmunication P&PProcedure : Finding guests in the system

• RM-FO-TEL-030_Guest_Purchase_Items_客人购物.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Telmunication P&PProcedure: Guest purchase items 客人购物Div

• RM-FO-TEL-023__Recording_all_guest_request_记录客人要求.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Telmunication P&PProcedure: Recording all guest request 记

• RM-FO-TEL-009_Leaving_Message__处理客人留言.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Telmunication P&PProcedure : Leaving Message处理客人留言Divisi

• RM-FO-CLUB-008_Updating_guest_information_更新客人信息.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Premier ClubP&PProcedure : Updating guest information 更新客人信息

• RM-FO-CLUB-018_Guest_location_service_procedure__客人方位服务.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Premier ClubP&PProcedure : Guest location service procedure客人

• RM-FO-TEL-007_Connect_calls_to_guest_room__转接电话至客人房间.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Telmunication P&PProcedure : Connect calls to guest room

• RM-FO-TEL-034_Extension_of_Stay_延住.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Telmunication P&PProcedure: Extension of Stay 延住Division

• RM-FO-FD-058_Guest_information_confidentiality_宾客信息保密.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Front Desk P&PProcedure : Guest information confidentiality 宾