相关文档

• RM-FO-CON-002_Concierge_new_associate_Training_礼宾部新员工培训.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Concierge P&PProcedure : Concierge new associate Training 礼宾部

• RM-FO-CON-001_Orientation_of_Concierge_礼宾部员工部门介绍.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Concierge P&PProcedure : Orientation of Concierge 礼宾部员工部门介绍D

• RM-FO-CON-029_Forms_of_concierge_礼宾部表格.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Concierge P&PProcedure : Forms of concierge 礼宾部表格Division :R

• RM-FO-CON-007_FIT_Check_out_bell_service_散客离店礼宾服务.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Concierge P&PProcedure : FIT Check out bell service 散客离店礼宾服务

• RM-FO-CON-004__FIT_check_in_bell_service_散客入住礼宾服务.doc

  Front Office Novotel Suzhou SIP Page 4 of NUMS 4Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Concierge P&PProcedure : FIT check in bell service 散客入住礼宾服务D

• RM-FO-FD-002_New_Associate_Training_前台新员工培训.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Front Desk P&PProcedure : New Associate Training 前台新员工培训Divi

• RM-FO-CON-032_Booking_for_transportation_豪华礼车预订.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- ConciergeP&PProcedure : Booking for transportation礼宾订车服务Divi

• RM-FO-CON-005_Room_change_换房.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Concierge P&PProcedure : Room Change宾客换房 Division :RoomsRe

• RM-FO-TEL-002_New_Associate_Training_电话服务中心新员工培训.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Telmunication P&PProcedure : New Associate Training 服务中

• RM-FO-CON-020_Manual_Wakeup_call_service_人工叫醒服务.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Concierge P&PProcedure : Manual Wakeup call service 人工叫醒服务Di