相关文档

• RM-FO-CON-021_Newspaper_handing(Press_Reader)_报纸发送.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Concierge P&PProcedure : Newspaper handing 报纸发送Division :Roo

• RM-FO-CON-021_Newspaper_handing(KVHTrad)_报纸发送.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Concierge P&PProcedure : Newspaper handing 报纸发送Division :Roo

• RM-FO-CON-011_Deliver_items_to_guest_送物品给客人.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Concierge P&PProcedure : Deliver items to guest 送物品给客人Divisi

• RM-FO-CON-005_Room_change_换房.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Concierge P&PProcedure : Room Change宾客换房 Division :RoomsRe

• RM-FO-CON-026_Complete_trace_完成跟踪报告.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Concierge P&PProcedure :plete trace 完成跟踪报告 Division :Roo

• RM-FO-CON-010_handling_VIPS_迎接及送别重要客人.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Concierge P&PProcedure : handling VIPS 迎接及送别重要客人 Division :R

• RM-FO-CON-013__Maintaining_the_lobby_大堂维护.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Concierge P&PProcedure : Maintaining the lobby 大堂维护Division

• RM-FO-CON-023_Lost_luggage_by_airline_行李丢失.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Concierge P&PProcedure : Lost luggage by airline 行李丢失Divisio

• RM-FO-CON-016_Stand_by_the_lift_电梯服务.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Concierge P&PProcedure : Stand by the lift 电梯服务Division :Roo

• RM-FO-CON-028_Out_of_hotel_assignment_委派外出.doc

  Front Office Novotel Suzhou SIP Page 2 of NUMS 2Front Office Novotel Suzhou SIP Page 1 of 1 Issued :09/18/2015Novotel Suzhou SIPFO- Concierge P&PProcedure : Out of hotel assignment 委派外出Divisio