1Detect Problem2Contact Helpdesk4Fix theProblem5Back toWorkA helpdesk worker remotely connects to the user’s machine, and uses DaRT tools to uncover a problem with the video driver and load a new
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The user contacts the helpdesk, and is directed to boot into DaRT locally or from the network1Detect Problem2Contact HelpDesk4Fix theProblem5Back toWork3ProvideConnection Info锐普PPT论坛chinakui分享:
Upon accessing DaRT, the user provides helpdesk staffwith connection info from DaRT1Detect Problem2Contact Helpdesk4Fix theProblem5Back toWork3ProvideConnection Info锐普PPT论坛chinakui分享:
The helpdesk employee reboots the user’s PC and confirms it is working again The employee returns to productivity 1Detect Problem2Contact Helpdesk4Fix theProblem5Back toWork3ProvideConnection Info锐普PPT论坛chinakui分享:
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